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info@beautynet.se
 

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Order before 14.00 (weekdays) and we will send your order the same day.

Over 80% of our costumers receive their order next weekday.
 
 
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What are my guarantees?

 

We ensure you!

• Safe and fast delivery. 3-5 days (weekdays)

• Secure payment with DIBSPaypal or Klarna(Invoice or Intallment)

• All products in stock, otherwise we will contact you at once.

• All prices are included VAT

• Quality guarantee

• Easy to shop

• 14-day cancellation / right to change

 

Warranty

On all electrical parts, 1 year warranty against defects in materials and workmanship.

 

Return Shipping

BeautyNet.se is responsible for the shipping cost during warranty issues.

 

Damaged upon Delivery

We are always careful to pack the goods right before shipment. If a product unlikely would be damaged upon delivery, you should make a complaint to us via email where you enter the order number and describe the damage. We will then report the damage to the delivery point/company.

 

Shipping Conditions

 

Shipping

All deliveries are sent by mail or DHL.

 

Delivery

Orders received before 15:00 will be sent the same day and delivered the following day or within 3-5 days. Received orders after 15:00 will be sent the following day.

 

If a product is out of stock

We will then contact you via email or telephone. You can then choose to wait, change or make a cancellation.

 

Shipping costs

6,90€-11,90€ for delivery depending on package weight. Always free shipping on orders above 120€. No other costs will be added.

 

Package up to 0,3kg: 6,90€

Packages over 0,3kg: 11,90€

 

Always free shipping at 120€ or more.

 

At Invoice or installments Klarna will charge 3,50€ for the service.

 

Unclaimed packages

If a package have not been claimed and after the retention period was sent back, you need to contact us. The order is still yours but the shipping cost needs to be paid for again, no matter the original order value. Therefore we will send the order again after payment covering the shipping cost has been registered in our favor.

 

Please notice that the person receiving the parcel is responsible for any import fees and taxes. 

 

How do I make the return / exchange?

 

1. Always start to mail us at info@beautynet.sebefore you make a return, please be detailed in your description and enter your order number, which also will be your return number. Then send your return to:

 

BeautyNet
Box 54
18211 Danderyd
Sweden

 

2. Refund and cancellation of the purchase occurs when we have received the products in return.

Remember that you are responsible for ensuring that the package arrive to us in good condition.

 

3. When changing products, tell us what you want to change to, any differences will be adjusted accordingly. Your new product will be sent as soon as we have received your return with the description. When replacing, you as a customer stands for the return cost, we will then send the new product without cost.

 

Important!

We will NOT refund hair extensions and cosmetic products that have been used.

When returning the product it should be unused and unopened package or it will NOT be accepted and will be sent back to you.

 

Hair extensions can easily be removed from the plastic case and held up against your own hair to compare. Hair that is returned must be in the package in the same condition it was delivered. Do not remove the hair from the cardboard base as it is attached to, these returns will NOT be accepted.

 

Express Replacement?

If you are in a need to make a change quickly, do the following. Make a new order and pay as normal. We ship promptly and deliver it as usual very quickly. Send back the product you want to return with the return form and we will cancel the purchase as soon as the return arrives to us.

 

 
 

SUPPORT

E-post: info@beautynet.se

BeautyNet
Box 54
182 11 Danderyd
Sweden
 

SUPPORT

 

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Beautynet.se is always safe and secure. We offer secure payment solutions and delivery, you always have a 14 days return and exchange right.
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